Your use of the Begin Books platform and the services and tools provided on it are governed by the following terms and conditions (“Terms of Use”). These Terms of Use, along with any applicable policies, make up the binding agreement between you (“You” or “User”) and Begin Books (“We”, “Us”, “Our”).

By accessing, browsing, or using the Begin Books platform, you acknowledge that you have read and agree to these Terms of Use and any related policies. We may change these Terms of Use at any time, and it is your responsibility to regularly review them for updates. Your continued use of the platform following any changes means that you accept and agree to these revisions.

As long as you comply with these Terms of Use, Begin Books grants you a personal, non-exclusive, non-transferable, limited privilege to access and use the platform.

By using any of the services provided by Begin Books through the platform, such as product reviews or seller reviews, you agree to be subject to the rules, guidelines, policies, terms, and conditions applicable to those services. These are deemed to be incorporated into this Terms of Use and are considered a part of it.

Please read these Terms of Use carefully before accessing or using the Begin Books platform. Your agreement to these Terms of Use and related policies also implies that you accept and agree to be bound by the Begin Books Privacy Policy.

Your Account and Registration Obligations

If you use our platform, it is your responsibility to maintain the confidentiality of your display name and password. You will be responsible for all activities that occur under your display name and password. If you provide any false or inaccurate information, or if we have reasonable grounds to suspect that the information you have provided is false or inaccurate, we reserve the right to suspend, terminate, or block your access to the platform, and refuse to provide you with further access.

Your mobile phone number and email address are considered as your primary identification on the platform. You must ensure that your contact information is up-to-date at all times by updating it through the platform with a one-time password verification. We will not be responsible for any activities or consequences of the misuse of information that occur under your account if you fail to update your revised contact information.

If you choose to share your account with others, or allow others to have access to it by creating separate profiles, they will have the ability to view and access your account information. You will be solely responsible for all activities conducted under your account and any consequences that may result from such activities.

Communications

By using the Platform and sending emails, data, information, or other communication to us, you agree and understand that you are communicating with us electronically. You also consent to receive electronic communications from us periodically and as needed. We may communicate with you through email or other modes of communication, whether electronic or otherwise.

Disclaimer: Pricing on any product(s) as reflected on the Platform may be subject to errors, including technical issues or typographical errors. In the event that product information is published incorrectly by the seller, such an error may result in the cancellation of your order(s). Begin Books will make every effort to ensure the accuracy of the pricing information, however, we cannot guarantee that such information will be error-free.

Privacy

We view protection of Your privacy as a very important principle. We understand clearly that You and Your Personal Information is one of Our most important assets. We store and process Your Information including any sensitive financial information collected (as defined under the Information Technology Act, 2000), if any, on computers that may be protected by physical as well as reasonable technological security measures and procedures in accordance with Information Technology Act 2000 and Rules there under. Our current Privacy Policy is available at Privacy. Our current Privacy Policy is available at Privacy. f You object to Your Information being transferred or used in this way please do not use Platform. If You object to Your Information being transferred or used in this way please do not use Platform.

We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.

Disclaimer of Advice

Nothing on Platform constitutes, or is meant to constitute, advice of any kind. All the Products sold on Platform are governed by different state laws and if we unable to deliver such Products due to implications of different state laws, We will return or will give credit for the amount (if any) received in advance by us from the sale of such Product that could not be delivered to You.

You will be required to enter a valid phone number while placing an order on the Platform. By registering Your phone number with us, You consent to be contacted by Us via phone calls, SMS notifications, mobile applications and/or any other electronic mode of communication in case of any order or shipment or delivery related updates.

The following products are not eligible for return or refund:

a. Damages caused by the misuse of the product

b. Incidental damage resulting from product malfunctions

c. Any consumable item that has been used or installed

d. Products with tampered or missing serial/UPC numbers

e. Digital products/services, such as Flyte music downloads

f. Any damage/defect not covered by the manufacturer's warranty

g. Any product returned without all original packaging and accessories, including the box, manufacturer's packaging (if any), and all other items originally included with the product/s delivered.

Begin books reserves the right to initiate civil and/or criminal proceedings against a user who files an invalid or false claim or provides false, incomplete, or misleading information. In addition to any legal proceedings, Begin Books may at its sole discretion suspend, block, restrict, or cancel the user's account and disqualify that user and any related accounts from availing any of the services provided by Begin Books. Any person who knowingly files a fraudulent complaint containing false, incomplete, or misleading information may be guilty of a criminal offense and will be prosecuted to the fullest extent of the law.

Contact Us

For any questions, comments or assistance, please feel free to contact us at [email protected]. We will be happy to assist you in any way we can.

Alternatively, you can also reach us through the link: https://www.beginbooks.com/contact-us for more information and assistance.

Policies

Violations of this policy may result in a range of actions, including:

• Limits placed on account privileges
• Loss of special status
• Account suspension

Begin Books reserves the right to remove or delete a customer review posted on its website if it contains any offensive language or if it is deemed to cause disadvantage to a product or increase its popularity unfairly. Begin Books may also, at its sole discretion, choose to blacklist the customer from posting any future reviews. All decisions regarding the removal of customer reviews will be made by Begin Books at its sole discretion.

Return and Refund Policy

Definition: 'Return' refers to the act of giving back the item purchased from Begin Books. The following scenarios may result in a return:

• The item was defective
• The item was damaged during shipping
• The product was missing
• The wrong item was sent by the seller.

In most cases, a return may result in a refund of money.

Important Points:

• To initiate the return and refund process, the buyer must send an email to [email protected].
• Begin Books will always accept returns, regardless of any policy.
• We are committed to ensuring that all of our customers have a positive shopping experience with us. If you have any issues with your purchase, please don't hesitate to reach out to us.

Definition: Replacement is the action or process of replacing something in place of another. A Buyer can request for replacement whenever he is not happy with the item, reason being Damaged in shipping, Defective item, Item(s) missing, wrong item shipped, and the like.

Points to be noted:

• We may accept the return request at their discretion, regardless of their policy.
• The Buyer must raise the replacement request within the return period applicable to the respective product.

In the event that a product is defective, damaged during shipping, missing, or the wrong item was sent, the buyer may request a replacement. Once the replacement request has been raised, the following steps shall be followed:

• The buyer will be asked for the reason for the return. The most common reasons include shipping damage, defective item, item dead on arrival, missing items, or wrong item sent.
• The seller will be notified of the replacement request and will provide either approval or rejection.
• In the event the seller approves the replacement request, the buyer will be required to return the product to the seller. Upon receipt of the returned product, the seller will provide a replacement product to the buyer.
• If the seller rejects the replacement request, the buyer may choose to raise a dispute by contacting us through this link: https://beginbooks.com/contact-us.

Changes to terms and conditions

These Terms and Conditions are subject to change without notice and may be updated periodically. We reserve the right to modify, add or remove any terms and conditions at any time without prior notice. It is the responsibility of the customer to regularly check for any changes made to the Terms and Conditions. In the event that a customer continues to use our service after any changes have been made, it shall be deemed as an acceptance of the revised Terms and Conditions. If the customer does not agree with the changes, they should discontinue their use of our services.

Contact Information

For any assistance or questions, customers can contact us at [email protected]. Our customer support team is available 24/7 to assist you with any queries or concerns you may have. We aim to respond to all inquiries within 24 hours. Thank you for choosing Begin books.